Accessibility Statement

Kings Support Group Ltd is committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We want every visitor to have a positive experience and to be able to access the information they need without barriers.

 

1. Our Commitment to Digital Accessibility

We are actively working to ensure that our website is usable and accessible for all individuals, regardless of ability or technology. As part of this commitment:

• This website has been designed to work with assistive technologies, including screen readers, magnifiers, speech‑to‑text tools, and keyboard‑only navigation.

• We aim to meet recognised accessibility standards such as WCAG 2.1 AA wherever possible.

• All content, images, and interactive elements have been structured to support accessibility.

• We regularly review and update our website to improve accessibility and user experience.

 

2. Website Features Supporting Accessibility

To help ensure an inclusive experience, our website includes:

• Keyboard‑friendly navigation

• Screen reader compatibility

• Clear headings and page structure

• High‑contrast text and backgrounds

• Alt‑text descriptions for images

• Accessible forms with labels and instructions

• Responsive design for mobile and tablet use

If you use assistive technology and encounter any issues, we want to hear from you so we can improve.

 

3. Requesting Information in Alternative Formats

If you need any information from our website in a different format, such as:

• Large print

• Easy‑read

• Audio

• Braille

• Translated versions

Please contact us at:
info@kingssupportgroup.co.uk

We will respond as quickly as possible and work with you to meet your needs.

 

4. Accessibility in Our Accommodation

Kings Support Group Ltd is committed to ensuring that our supported accommodation is inclusive and accessible.

Where suitable and available, we will:

• Place individuals with disabilities in accommodation that meets their needs

• Provide rooms or properties with accessible features (e.g., step‑free access, wider doorways, ground‑floor rooms)

• Make reasonable adjustments to support mobility, sensory, or cognitive needs

• Work with local authorities and professionals to ensure placements are safe and appropriate

• Review accessibility needs during the referral and assessment process

Our goal is to ensure that every resident can live safely, comfortably and independently.

 

5. Ongoing Improvements

Accessibility is an ongoing commitment. We regularly:

• Review our website for accessibility issues

• Update content to improve clarity and usability

• Train staff on accessibility awareness

• Seek feedback from users and residents

If you notice any accessibility problems, please let us know so we can address them promptly.

 

6. Contact Us About Accessibility

If you experience any difficulty accessing our website or services or if you have suggestions for improvement, please contact us:

Post: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

Email: info@kingssupportgroup.co.uk
Website: www.kingssupportgroup.co.uk

 

We take accessibility seriously and will do our best to resolve any issues.

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